Store Policy

The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Trademarks
  • All brand, product, service, and process names appearing on this Web site are trademarks of their respective holders. Reference to or use of a product, service, or process does not imply recommendation, approval, affiliation, or sponsorship of that product, service, or process by Gerry Lopez Music, Inc. Nothing contained herein shall be construed as conferring by implication, estoppel, or otherwise any license or right under any patent, copyright, trademark, or other intellectual property right of Gerry Lopez Music, Inc. or any third party, except as expressly granted herein.



  • Use Of Site
  • This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. Gerry Lopez Music, Inc. and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if Gerry Lopez Music, Inc.. believes that customer conduct violates applicable law or is harmful to the interests of Gerry Lopez Music, Inc. and its subsidiaries.



  • Privacy Policy
  • Gerry Lopez Music, Inc. does not collect or sell lists that provide personal information to third parties.



  • Consumer Agreement
  • Gerry Lopez Music Inc. accepts all credit cards, debit cards , checks, money orders for national orders. We request that international buyers send funds via Paypal , wire transfer or Western Union. If you wish to pay by bank wire please contact us directly and make note that a bank wire carries an additional fee of $20.00.

    Insufficient funds checks carry a $35.00 fee



  • Shipping & Delivery
  • Gerry Lopez Music, Inc. ships merchandise to national and international locations.

    NOTE: This website is maintained to the best of our ability however occasionally there are items still showing that have previously sold without knowledge to the webmaster. We know that finding that special item is important to you but please understand that it may be on the website in error and it is store policy to omit sold / discontinued item(s) from your online order and proceed with the remainder. If this is a problem , call e-mail prior to purchase.

    Estimated Delivery: Your order leaves our warehouse A.S.A.P.. If an order placed through our website will take more than 1 week to fill, we shall inform you by email only. Once your order has been shipped , the National Delivery transit time is 3 to 7 business days Estimated total time for package to reach national destination is 1.5 to 2.5 weeks

    International Orders may take double the time to reach their destination due to customs and import regulations of destination country. Please research your country's policies prior to purchase on our website. Most orders ship out within a week ( 7 seven business days ) of placed order. However, in the case of and item(s) being out of stock or discontinued we may wish to ship in multiple shipments to complete the order at no additional cost to you. In this case, you will be notified of the delay and estimated ship date.

    Gerry Lopez Music, Inc. does not charge nor collect import fees for your destination country, these fees are YOUR RESPONSIBILITY upon import.

    In the case of items being out of stock or sold even though item still shows on the website. You shall be shipped everything but the item(s) that was previously sold.

    We do not have an automated shipment search on this website. In the case you need shipment information , please send and email to gerrylopezmusic@gmail.com.

    PLEASE NOTE: The risk of loss and title for all merchandise ordered on this Web site pass to you when the merchandise is delivered to the shipping carrier.

    If an item is damaged, incorrect or incomplete we expect to be notified upon 24 hours of receipt for proper action to be taken.



  • International
  • Gerry Lopez Music, Inc. ships merchandise to national and international locations. Most orders ship within one week of placed order. However, in the case we are out of stock on items included in your order, you will be notified of delay and estimated ship date. Gerry Lopez Music, Inc. does not charge nor collect import fees for your destination country, these fees are YOUR RESPONSIBILITY upon import. Gerry Lopez Music, Inc. does not provide lower value invoices. The risk of loss and title for all merchandise ordered on this Web site pass to you when the merchandise is delivered to the shipping carrier. Customers should select the preferred shipping option from the several different options available for shipping through UPS and USPS. Location rates will vary and the appropriate rate will be charged for each international order. International Customs may Delay your Order Arrival. If we cannot verify an international address or we have any concerns about a potential fraudulent order, we will refuse to accept payment by credit card or paypal. Credit Card Payments - We accept MasterCard, Visa, Discover, and American Express credit or debit cards.


  • Sales Tax
  • Gerry Lopez Music, Inc. collects sales tax for merchandise ordered on this Web site based on the applicable state sales tax rate and the location to which the order is being shipped. Only FL residents will be charged 7% sales tax. Tax is NOT collected on orders made out of the state of Florida nor outside of the USA.



  • Warranties
  • We do not offer additional warranties for the products we sell.


  • Return Policy
  • If you have any questions concerning this invoice, contact us immediately at gerrylopezmusic@gmail.com . We know you have choices and we appreciate the order! Certain items may be returned or exchanged within 7 days of receipt for a store credit only. Any item(s) approved for return / exchange that are returned after the 7 day period will be subject to a 20% restocking fee and/or refused due to condition. All new items must be returned in new condition and with all original contents and packing materials. Any item(s) returned with unusual markings, scratches , dings, dents ,etc. will be returned to you at your expense ( No exceptions). Special ordered items , LAYAWAYS , clearance items , blowout items , books , CD's , DVD's, educational materials , used instruments and used mouthpieces are not returnable nor exchangeable. Used instruments are sold as is with no implied warranty whatsoever, we give the best descriptions within our capacity. For the full return policy see store policy link. If a refund is authorized by Gerry Lopez Music. Inc, it shall completed and processed within 10 business days.


  • Store Hours
  • This is an e-store and thw website is 24/7

     Closed Major Holidays

    Basically if the U.S. Post Office is closed, so are we.